Terms of Service & Refund Policy
Services
ESI PF India (Om Jha & Associates) provides professional assistance for PF, ESI and labour law compliance. We are a private consultancy and are not affiliated with EPFO, ESIC or any government body.
Your responsibilities
- Provide correct and complete information and documents on time
- Pay statutory contributions, interest and government fees, which are separate from our professional fees
- Approve monthly data before the due date so that filings can be made by the 15th
Timelines
Approval times depend on the government portals and authorities. We are not responsible for delays caused by portal downtime, departmental processing or incomplete information.
Fees and payment
Professional fees are payable in advance and are all-inclusive; no GST is charged. Monthly packages are billed in advance for the month.
Refund policy
- If we have not started work, you can cancel within 7 days of payment for a full refund of professional fees
- Once an application or filing has been made on a portal, professional fees are not refundable
- Government fees and statutory payments are never refundable by us
- Approved refunds are processed to the original payment method within 7 to 10 working days
Information on this site
Articles, calculators and due dates are general guidance. Laws and notifications change, so please confirm before acting.
Jurisdiction
These terms are governed by Indian law, and courts at New Delhi have jurisdiction.